Terms of service

Last updated: September 29, 2026

OVERVIEW

This website is operated by Tarchia. Throughout the website, the terms “we,” “us,” and “our” refer to Tarchia.

Tarchia offers this website, including all information, tools, products, and services available through it, conditioned upon your acceptance of these Terms of Service and the policies referenced herein.

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell products and services to you.

By visiting our website, placing an order, creating an account, or otherwise using our services, you agree to these Terms of Service. If you do not agree with these terms, you should not access or use the website.

SECTION 1 — ELIGIBILITY AND ONLINE STORE TERMS

By using this website, you confirm that you have reached the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian to use the Services.

You may not use our products or Services for any illegal or unauthorized purpose. You must not violate any applicable laws, regulations, or third-party rights when using the website.

A violation of these Terms of Service may result in the suspension or termination of your access to the Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service, cancel an order, limit quantities, suspend an account, or restrict access to the website when reasonably necessary, including in cases of suspected fraud, unauthorized activity, pricing errors, policy violations, or legal requirements.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our prior written permission.

Headings used in these Terms are included for convenience and do not limit or otherwise affect these Terms.

SECTION 3 — INFORMATION ON THE WEBSITE

We make reasonable efforts to ensure that the information presented on the website is accurate and current. However, the website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, availability, or other information.

We reserve the right to correct errors, update information, or cancel orders affected by inaccurate information, including after an order has been submitted, where permitted by applicable law.

The information provided on this website is for general informational purposes and should not be relied upon as the sole basis for making decisions when more complete or current information is reasonably necessary.

SECTION 4 — PRODUCTS AND SERVICES

Certain products may be available exclusively online and may have limited quantities.

We make reasonable efforts to display product colors and images accurately. However, the appearance of colors may vary depending on your device, monitor, display settings, lighting, or manufacturing variations.

Product packaging, colors, materials, dimensions, or other minor details may vary slightly from the images displayed, provided that such variation does not materially change the essential nature or function of the product.

Orders may be fulfilled and shipped by third-party suppliers and fulfillment partners acting on our behalf.

We reserve the right to modify, limit, discontinue, or replace products offered through the website at any time, subject to applicable law and existing confirmed orders.

SECTION 5 — PRICES AND PAYMENTS

Unless otherwise indicated, prices displayed on the website are in United States dollars (USD).

Prices, promotions, discounts, shipping charges, and product availability may change without prior notice. Changes will not affect orders already accepted unless an error occurred or the customer agrees to the change.

Payment must be completed using one of the payment methods available during checkout. Payment processing may be provided by third-party payment providers, and their terms and privacy practices may also apply.

You agree to provide current, complete, and accurate billing, payment, and contact information for all purchases.

SECTION 6 — ORDERS

Submitting an order does not guarantee its acceptance. We may accept, reject, limit, or cancel an order for legitimate reasons, including:

Product unavailability.
Incorrect pricing or product information.
Suspected fraud or unauthorized activity.
Payment authorization failure.
Shipping restrictions.
Violation of these Terms or our policies.

If we cancel an order after payment has been processed, we will issue a refund to the original payment method, subject to the processing times of the payment provider.

We may limit or cancel quantities purchased per person, household, account, payment method, billing address, or shipping address when reasonably necessary.

SECTION 7 — SHIPPING AND DELIVERY

Shipping methods, estimated delivery times, and applicable charges are described during checkout or in our Shipping Policy.

Delivery times are estimates and are not guaranteed unless expressly stated otherwise. Delays may occur due to carrier operations, severe weather, customs procedures, address errors, high order volume, public emergencies, or other events outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address. Additional costs resulting from an incorrect, incomplete, or undeliverable address may be charged to the customer where permitted by law.

Any applicable customs duties, import taxes, or local charges will be handled as described during checkout or in our Shipping Policy.

SECTION 8 — RETURNS, REFUNDS, AND CANCELLATIONS

Returns, refunds, exchanges, damaged items, and order cancellations are governed by our Return and Refund Policy, available through the website.

Customers must contact us and receive return instructions before sending any item back. Items returned without prior authorization may not be accepted.

Nothing in these Terms limits any mandatory consumer rights that cannot legally be waived.

SECTION 9 — ACCOUNTS AND SECURITY

If you create an account, you are responsible for maintaining the confidentiality of your login information and for activities conducted through your account.

You agree to notify us promptly if you suspect unauthorized access to your account.

We may suspend or terminate an account when reasonably necessary to protect customers, the store, our payment providers, or other parties from fraud, misuse, or security threats.

SECTION 10 — OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to tools, applications, payment services, tracking services, or other features operated by third parties.

These third-party services may be subject to their own terms and privacy policies. To the fullest extent permitted by law, we are not responsible for third-party services that we do not own or control.

Your use of third-party tools or services is at your discretion and subject to the terms provided by the applicable third party.

SECTION 11 — THIRD-PARTY LINKS

The website may contain links to third-party websites or services. We do not control and are not responsible for the content, accuracy, availability, security, or privacy practices of third-party websites.

You should review the policies and terms of any third-party website before providing personal information or completing a transaction through it.

SECTION 12 — REVIEWS, FEEDBACK, AND OTHER SUBMISSIONS

If you submit a review, suggestion, photo, comment, or other content to us, you confirm that you have the right to provide it and that it does not violate any law or third-party right.

You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, publish, translate, and display submitted content for operating, improving, and promoting the Services, subject to applicable law.

We may remove content that is unlawful, abusive, deceptive, defamatory, obscene, infringing, or otherwise inappropriate.

You must not submit content containing malware, malicious code, or another person’s confidential or personal information without authorization.

SECTION 13 — PERSONAL INFORMATION

Our collection, use, processing, and disclosure of personal information are governed by our Privacy Policy.

By using the Services, you acknowledge that personal information may be processed by Shopify, payment providers, fulfillment partners, shipping carriers, and other service providers necessary to operate the store and fulfill orders.

SECTION 14 — PROHIBITED USES

You may not use the website or its content:

For unlawful, fraudulent, abusive, or deceptive purposes.
To violate any applicable law or regulation.
To infringe intellectual property, privacy, publicity, or other rights.
To harass, threaten, discriminate against, or harm another person.
To submit false or misleading information.
To transmit malware, viruses, or malicious code.
To collect or track another person’s personal information without authorization.
To interfere with the security or operation of the website.
To conduct scraping, automated extraction, or unauthorized data collection.
To circumvent security features or access restrictions.

We may restrict or terminate access to the Services for prohibited conduct.

SECTION 15 — INTELLECTUAL PROPERTY

The website and its content, including text, graphics, branding, layout, photographs, videos, logos, and other materials, are owned by or licensed to Tarchia and are protected by applicable intellectual property laws.

You may use the website only for personal, non-commercial shopping purposes. No content may be copied, modified, distributed, published, or commercially exploited without authorization from the applicable rights holder.

SECTION 16 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the website and Services are provided on an “as available” basis.

We do not guarantee that access to the website will always be uninterrupted, timely, secure, or error-free. We may temporarily suspend the Services for maintenance, updates, security, or circumstances outside our reasonable control.

Nothing in this section excludes warranties, rights, or remedies that cannot legally be excluded under applicable consumer protection laws.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Tarchia and its service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of, or inability to use, the Services.

This limitation does not apply where liability cannot legally be excluded or limited, including liability resulting from fraud, intentional misconduct, or other circumstances protected by mandatory law.

Nothing in these Terms limits any non-waivable consumer rights.

SECTION 18 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold Tarchia harmless from third-party claims, losses, or expenses resulting from your unlawful use of the Services, your violation of these Terms, or your infringement of another person’s rights.

SECTION 19 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain valid and enforceable.

SECTION 20 — TERMINATION

These Terms remain effective unless terminated by you or us.

You may stop using the Services at any time. We may suspend or terminate access if you violate these Terms, engage in fraudulent or unlawful conduct, or create a security or legal risk.

Obligations and liabilities incurred before termination will survive termination where applicable.

SECTION 21 — ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and other policies displayed on the website, constitute the agreement between you and Tarchia concerning the use of the Services.

A failure to enforce any provision does not waive our right to enforce it later.

SECTION 22 — GOVERNING LAW

These Terms are governed by the laws applicable to Tarchia’s principal place of business in Brazil and the State of São Paulo, without depriving customers of any mandatory consumer protections applicable in their place of residence.

SECTION 23 — CHANGES TO THESE TERMS

We may update these Terms periodically to reflect changes to our Services, business practices, legal requirements, or operational needs.

The revised Terms will be posted on this page with an updated “Last updated” date. Your continued use of the Services after an update constitutes acceptance of the revised Terms, to the extent permitted by law.

SECTION 24 — CONTACT INFORMATION

Questions about these Terms of Service may be sent to:

Email: beniciogullo@gmail.com

Phone: +55 19 99924-0404

Mailing address: Rua Monte Carlo 227, Limeira, SP 13482-389, Brazil